switchraft switching jack failures

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NickC
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Re: switchraft switching jack failures

Post by NickC »

Colossal wrote: Here is a US source: http://www.mcmelectronics.com/product/CL1298A&t=1

Sadly, MCM Electronics is carrying the knock-off product mentioned in the Cliff UK press release cited below. Unfortunately, I had placed an order. Getting a little paranoid about the situation, I went back to the MCM site to confirm the vendor was actually Cliff UK. It is not. I emailed MCM to cancel the order. Distributors have to get the message it isn't cool to sell fraudulent goods.

We'll see what happens now.
Cliff UK wrote: The court in Topeka, Kansas, USA has issued its order in the long-running dispute between CLIFF UK and its ex-distributor, Cliff Electronic Components Inc. of Topeka, (Cliff USA now trading as CHK Electronics), and Andrew Brunt.

The court ruled that Cliff USA
had infringed on CLIFF UK’s American trademark,
engaged in unfair competition with CLIFF UK,
falsely designated the origin of its counterfeit goods marketed to American consumers,
owes CLIFF UK an unspecified money judgment and infringement penalties yet to be determined.

It also ruled that CLIFF UK is entitled to an injunction prohibiting Cliff USA and Andrew Brunt from engaging in further use of the CLIFF trademark or name. The court denied the counterclaims of Cliff USA and Andrew Brunt and found the latter personally liable.

The ruling confirms that only CLIFF UK, its’ USA subsidiary CLIFF INC. or CLIFF authorised resellers are entitled to sell products in the USA under the CLIFF brand name. Counterfeit products must not be marked with the CLIFF name nor sold as genuine CLIFF products.
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Structo
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Re: switchraft switching jack failures

Post by Structo »

Wow really?
That sucks!

I just ordered some from AES, their description says made in the UK so they better be genuine.
Tom

Don't let that smoke out!
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M Fowler
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Re: switchraft switching jack failures

Post by M Fowler »

I have my doubt that the AES are Cliff UK unless they changed?

Mark
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Structo
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Re: switchraft switching jack failures

Post by Structo »

Really?

They are Chinese?

I'll have to have a word with them if they are not genuine.
Because they state they are UK made.

The reason I thought they were is because of the black fiber washers.
The fake ones all seem to have a red fiber washer.

I asked Doug Hoffman if his were the real deal and he didn't email back......
Tom

Don't let that smoke out!
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M Fowler
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Re: switchraft switching jack failures

Post by M Fowler »

Tom,

I have a drawer full of the fake Cliff jacks that I bought from all the major vendors thinking each time I was going to finally get Cliff UK. I didn't.

I finally went in with Colossal to order direct from Cliff UK.

Mark
Firestorm
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Re: switchraft switching jack failures

Post by Firestorm »

M Fowler wrote:I have my doubt that the AES are Cliff UK unless they changed?

Mark
They seem to go out of their way to say the jacks are "Cliff UK" and "Made in the UK." It'll be good to find out. They do also sell jacks labelled as "Plastic Jacks," clearly knockoffs but with no mention of Cliff or UK.
C Moore
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Re: switchraft switching jack failures

Post by C Moore »

I have had a bunch of trouble with the "old" style Switchctaft jacks. I also started a thread about it a few months ago. YOU are not alone. A member here suggested I try these, and I did. Kind of the "Mil-Spec".....

http://www.mouser.com/ProductDetail/Swi ... Oi8w%3d%3d

If you buy 10, the price is not Too Bad. They are a BIG improvement.
But in the end, I go with the UK Cliff If/When I can.
Best
Last edited by C Moore on Sun Mar 11, 2012 5:03 am, edited 1 time in total.
C Moore
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Re: switchraft switching jack failures

Post by C Moore »

:(
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M Fowler
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Re: switchraft switching jack failures

Post by M Fowler »

They seem to go out of their way to say the jacks are "Cliff UK" and "Made in the UK." It'll be good to find out. They do also sell jacks labelled as "Plastic Jacks," clearly knockoffs but with no mention of Cliff or UK.
These were the last ones I ordered thinking that were the real deal but what I received were marked Cliff 3, Cliff 1, Cliff 5, etc. Cliff UK doesn't have a part number like the one noted with AES.

Mark
Firestorm
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Re: switchraft switching jack failures

Post by Firestorm »

M Fowler wrote:
They seem to go out of their way to say the jacks are "Cliff UK" and "Made in the UK." It'll be good to find out. They do also sell jacks labelled as "Plastic Jacks," clearly knockoffs but with no mention of Cliff or UK.
These were the last ones I ordered thinking that were the real deal but what I received were marked Cliff 3, Cliff 1, Cliff 5, etc. Cliff UK doesn't have a part number like the one noted with AES.

Mark
Damn. Let's hope they too were misled by the former Cliff USA.
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Structo
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Re: switchraft switching jack failures

Post by Structo »

Yesterday I emailed CLIFF INC. and asked them who their resellers were in the USA.

I don't think they would mind me posting that email since it is informative and will only serve to help their business.
Hi Tom,

CLIFF USA was our previous distributor up until they went rouge in 2008. They took our drawings to China and copied our UK made jacks and represented them as CLIFF parts. We recently won our law suit against CLIFF USA, Andy Brunt and CHK Electronics. The court has ordered an injunction against them. US customs have already ceased some of their shipments on counterfeit parts with using the CLIFF name as well as some parts that infringed our US patents. Anybody buying or using these parts are also at risk.


Cliff Inc. is the North American Division for Cliff UK England.



As of today, you can buy from the following distributors genuine CLIFF UK made jacks.

CE Distribution

MCM Electronics

Newark Electronics

New old sound

Let me know if you need the contact phone numbers for any of the above distributors or require more information regarding this situation.

Best regards,

Bruce

Cliff Inc.

Articles regarding case in different magazine publications below.

http://evertiq.com/news/21401

http://eandt.theiet.org/news/2012/feb/c ... ruling.cfm

http://www.electronicsweekly.com/Articl ... eiters.htm

http://electronicsfeed.com/news/1587

http://www.newelectronics.co.uk/electro ... ase/40101/

http://evertiq.com/news/21401

http://www.electronicscomponentsworld.c ... 4418722012

http://networkedblogs.com/tFkgo

http://www.electronicspecifier.com/Indu ... oducts.asp
So since CE carries them, I hope that means AES does as well.
I am going to email them to find out.
Tom

Don't let that smoke out!
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M Fowler
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Re: switchraft switching jack failures

Post by M Fowler »

Well good to know. So now when they say it is Cliff UK you actually get them, I didn't, but that was a while ago, can't remember the month/2011 that colossal sent me my jacks.
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martin manning
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Re: switchraft switching jack failures

Post by martin manning »

martin manning wrote:...I've not had any issues with the standard open ones either. (Probably shouldn't have said that...)
I knew it- just had some intermittent contact occur on the return jack (Switchcraft 12A) in my D'lator! After cleaning and retensioning it seems ok. Originally it looked to be just barely making contact with no plug inserted. Now there is a bit of sliding movement between the tip and switching leaves when a plug is inserted, which should provide some self-cleaning. Seems like the issue here was out-of-spec pre-load on the contacts.
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NickC
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Re: switchraft switching jack failures

Post by NickC »

I received a confirmation email from MCM this morning notifying they have cancelled my order.

Can't ask for more than that. I'll likely order other product from them in the future.
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M Fowler
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Re: switchraft switching jack failures

Post by M Fowler »

Based on Tom's email post above MCM sells Cliff UK jacks.
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